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1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Armenia

Armenia is divided into 10 provinces plus the capital Yerevan which has special status. Our local office is in Yerevan which enables us to recover debts throughout the entire country.


3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in the case of Armenia the official language is Armenian with Russian also widely spoken. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Armenia

3 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:


Or ask us to call you – just leave us your details:


Armenia Debt Collection – No Win No Fee


Creditreform operates a global specialist International debt collection service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Armenia:

Location of debt recovery office in Armenia?


Number of debt collection staff?


How long have you been operating a debt recovery service in Armenia?

Since 2009

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?

Both commercial (B2B) and consumer (B2C) debts

Statue of Limitation in Armenia?

3 Years from the day due
The period of limitation for the bringing of certain kinds of legal action to the Court is 3 years in Armenia, since the time debt became due and payable by the Debtor.  If a Creditor will miss this period, a Debtor may ask to the Court to implement the statute of limitations and the debt will be acknowledged void by the Court.

How EU (European Union) laws effect debt collection in Armenia?

EU laws will not have any impact in Armenia

How many companies registries in Armenia for businesses (i.e. UK has just 1 central registry)?

Only 1 registry

What is the debt collection process in Armenia?

We need documents in originals to be signed by the debtor / email scans may also work for some cases/ and also for each case we will need POA directly from the client, we can also have POA from the 3rd party if they have POA which entitles them to re-authorize.

Average length of time to collect a debt?

Out of court collection from 10-40 days
Court case process is 2-3 years average

Can late payment fees / interest to be added to claims?

Yes, its 0.02 per day

Details on legal service / process in Armenia?

  1. To start a debt collection process we will need power of attorney (POA)

Why we need this and what kind of POA will work for the process?
We need this POA provided by the creditor to one of our employees /who will be directly engaged in the collection process / Or if a partner who is referring a client to us /let’s say the Agent/  has a POA from the creditor with the right to re-authorize to the third parties, then the Agent can Also provide us POA. In this case we would also require seeing the original POA provided to the Agent, to state the right of re-authorization.

Why we are asking for this

  • Per the code of Advocate’s ethics of RA, the attorney shall have a POA to act on behalf of a client, it’s an obligation. While it’s not very often for the debtors to take much attention to this,   if they will file a complaint to Chamber of Advocates, then the Attorney will be will be prosecuted by the Chamber.

We understand that this is not the case in most of the countries but those are the regulations acting in Armenia and if the Creditor wants start collection process we must obey the law.

We would need POA for each client. No matters the number of cases, i.e 1 POA for multiple cases.

  1. Successful collection requires proper documentation of the debt

Again we would hereby like to speak about another specific aspect for the debt collection in Armenia which distinguishes Armenia from other countries.

It is very important to have documents confirming the debt signed by the Debtor. As such it might serve as an agreement, contract, invoice etc..The key is a signature placed by the debtor on such document, thus it’s greatly minimizes the risk of the fact that the debtor might later return to us with an announcement that products has not been delivered or services were not provided. This becomes more important when we start a court collation, where we also would require documents in hard copies and apostilled according to The Hague Convention Abolishing the Requirement of Legalisation for Foreign Public Documents.

There are many unique requirements to recovering international debts in all countries including Armenia debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collections UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial