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1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Bosnia & Herzegovina

Bosnia & Herzegovina is divided into 2 political entities Federation of Bosnia and Herzegovina and Republika Srpska. Our local office is in the largest municipality Sarajevo which means we are in prime location to recover debts throughout the entire country.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in this case there is no official language but the most widely spoken are Bosnian (53%), Serbian (31%) and Croatian (15%). We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Bosnia and Herzegovina

3 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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Bosnia and Herzegovina Debt Collection – No Win No Fee


Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No  Fee basis charging an agreed commission against monies recovered only.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from the UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Bosnia and Herzegovina

–       Location of office in Bosnia & Herzegovina

–       Number of staff
3 staff

–       How long been operating in Bosnia & Herzegovina
Since 2007

–      What type of debts do you recover?
We do both commercial debt collection (B2B) and consumer debt collection (B2C)

–       Statute of limitation in Bosnia & Herzegovina
3 years

–       How EU (European Union) laws effect debt collection in Bosnia & Herzegovina
There are no effects but generally all laws have to harmonize with EU laws in next years

–       How many company registries in Bosnia & Herzegovina for businesses? (i.e. UK just has 1 central registry)
2 company registries

–       What is the debt collection process in Bosnia & Herzegovina?
We send the reminder-letters (usually two letters) via email or post, we call the debtor every two weeks, we go on debtor’s address and make agreements, payment plans in cooperation with our clients. We have additional services as a credit report, a Lawyer’s reminder and check of debtor’s bank accounts and assets in order we suggest a legal action or not.

–       Average length of time to collect
Average 4 months but it depends from payment plans and amount of debt. Also, it can be 12 months.

–       Can late payment fees / interest be added to claims?
Yes, it can be added but only court can force the debtor to pay. In out of court proceedings the debtors avoid to pay interests or other costs.

–       Details on legal service / legal process in Bosnia & Herzegovina
The legal processes take between 2 and 5 years which depends an appeal on Lawsuit or Judgment.
The appeals prolong the court process when we have to engage a court financials experts etc.
If there is no appeal usually our lawyers go on two obligatory hearings and process will be finish within 2 years.
Only if creditor has a bill of exchange then we can go on enforcement proceeding and can finish between 1 and 2 years.

There are many unique requirements to recovering international debts in all countries including Bosnia and Herzegovina debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from the Debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial