1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Burundi

Burundi is divided into 18 provinces with the capital city in Bujumbura. Our local office is in Bujumbura so we are centrally located to recover debts throughout all of Burundi.


3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in this case Kirundi is spoken by 98% of the population with French and English also official languages. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Burundi

5 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:

  • Full name & address of the debtor
  • All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
  • Amount owed (Invoice(s) or Statement will help)


Or ask us to call you – just leave us your details:


    Burundi Debt Collection – No Win No Fee

    Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.

    Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

    The local International Debt collection Partners know:

    1. The local cultures
    2. The best methods of initiating debt recovery letters and processes
    3. The languages
    4. The laws
    5. Are in the same time zones

    Herewith details of our debt collection service Burundi

    Location of debt recovery office in Burundi

    Bujumbura. All debt collection letters are sent by the local head office.

    Number of debt collection staff

    The office has 19 staff : 11 lawyers (4 partners and 7 associates) and 7 supportive staff. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.

    How long have you been operating a debt recovery service in Burundi

    Since 2001

    What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?


    We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.

    Statue of Limitation in Burundi

    Debt recovery is subject to statute of limitation. In fact, Obligations arising from a business between traders, or between traders and non-traders, are prescribed by five years, unless special provisions to the contrary.(article 11 of the Burundian Commercial code)

    An example of such exception is found in contract of carriage for which limitation period is of two years only ( article 27 of a Decree of 1920)

    How many companies registries in Burundi for businesses (i.e. UK has just 1 central registry)

    There is only one registry

    General comments regarding process in Burundi for debt collection and how differs from UK / other European countries:

    The process of debts collection in Burundi is slower than UK

    What is the debt collection process in Burundi

    Collection process in Burundi can follow two different routes :

    1. When a debt is certain, of a fixed amount and due, an order for payment can be claimed before the commercial court.

    Three situations can be envisaged as a result:

    • Order for payment order: the judge orders the debtor to pay the amount claimed by the creditor.
    • Order of rejection: when the Court finds that the evidence provided by the Creditor is insufficient to justify an order to pay.
    • Partial payment: the court grants the creditor a partial payment.

    If there is no opposition from the debtor within fifteen days from the date of service of the order or in case of withdrawal of the debtor who filed the opposition, the creditor may request enforce-ability of the court order

    The enforce-ability produces all the effects of a judgment and is not subject to appeal. The pay order is ineffective if the request for the attachment of the enforcement order has not been made within two months following the expiry of the opposition period or the discontinuance of the debtor

    1. If there has been a mortgage guarantee, the banking Act requires the mortgagor to realize his mortgage within 1 year after formal notice by his creditor

      Average length of time to collect a debt?

      In case of realization of the mortgage guarantee, the process will take about 1 year and 2 months
      In case of payment order, the process will take about 6 months provided that there have been no opposition from the debtor

      Can late payment fees / interest to be added to claims?

      Yes, a default interest of 8% can be applied for each year

      Details on legal service / process in Burundi

      The creditor can obtain the injunction the pay order without prior notification of the debtor concerning the procedure. This eases the recovery process.

    Burundi Business Credit Reports

    Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Burundi Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

    Specialist Debt Recovery Experts

    There are many unique requirements to recovering international debts in all countries including Burundi debt collection services which differ from the UK debt collection agency  services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

    “We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
    Bryan de Beer, Phoenix Fragrances
    “Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
    Dean Lake, Lake Contracts
    “We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
    Anna Zhakrova, Catering Hygiene Specialists Ltd
    “I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
    Russell Hardwick, MSC Industrial