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1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Chile

Chile is divided into 54 provinces with Santiago being by far the biggest in terms of population. Our local office is in Santiago enabling us to recover debts throughout the entire country.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in the case of Chile Spanish is spoken by over 99% of the population with many indigenous languages spoken as well . We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Chile

6 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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Chile Debt Collection – No Win No Fee


Creditreform operates a global specialist International debt collection service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging and agreed commission against monies recovered only.

Chilean companies generally pay their bills and invoices on time. Invoices are normally settled within 60 – 90 days. The legal system is also good but actions can take time and be quite costly. Pre-court collection processes by our approved local Chilean debt collection partner will prove far  more cost effective and a speedier process to recover your monies successfully.

Chilean debtors will also pay debt collection costs and late payment interest. However, these will normally be negotiated  and part of the final settlement especially if an agreed payment plan has been put in place.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from the UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Chile:

–       Location of office in Chile

–       Number of staff :

–       How long been operating in Chile
Since 1993

–      What type of debts do you recover?
Both commercial (B2B) and consumer (B2C) debts

–       Statute of limitation in Chile
5 years

–       How many registries in Chile for businesses? (i.e. UK just has 1 central registry)
Companies are registered at IRS

–       Average length of time to collect?
Pre judical is 3-4 months
Legal is 2-5 years

–       Can late payment fees / interest be added to claims?
Interest can be added but it’s not common for debtors to pay this in Chile

–       Details on legal service / process in Chile 

Civil Ordinary Proceeding

It includes 3 phases and starts with the lawsuit presentation.
1) Discussion
3)Sentence (Final judgement)

Phase 1 includes Notification to debtor, reply and time for creditor to present his situation
Conciliation phase: Both parties are summoned to reach to an agreement.
Phase 2  : Presentation of proof
Phase 3 : Sentence is dictaminated

There are many unique requirements to recovering international debts in all countries including Chile debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial