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1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Ecuador

Ecuador is divided into 24 provinces – the largest 3 being Guayas, Pichincha and Manabí. Our local office is in Quito (Pichincha province) enabling us to recover debts throughout the entire country.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in the case of Ecuador the official language is Spanish and there are many native languages spoken as well. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Ecuador

10 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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Ecuador Debt Collection – No Win No Fee


Creditreform operates a global specialist International debt collection service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from the UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Ecuador:

–       Location of office(s) in Ecuador:

–       Number of staff:
8 lawyers
Option for sub-hiring a private investigator

–       How long been operating in Ecuador:

–      What type of debts do you recover?
Both commercial (B2B) and consumer (B2C) debts

–       Statute of limitation in Ecuador:
10 years for normal invoices, 5 years for IOU’s (as an expedite process, then an ordinary process is still available for the 10 year period).

–       How many registries in Ecuador for businesses? (i.e. UK just has 1 central registry) :
The Superintendence of Companies, Values and Insurance, and the Superintendence of Banking

–       What is the process in Ecuador?
Start with extrajudicial efforts, if a payment plan is proposed and accepted have it signed before a Mediator, so that it acts as a last judicial instance, and thus, executable, sentence. If the agreement is not complied with, or no payment plan is offered, a judicial process (execution or first instance) needs be filed in order to attempt to collect.

–       Average length of time to collect?
With mediation, 1 month and depending on the payment plan; or, if a first instance judicial process approx 1 year (with further appeals to Provincial and then National Coursts ~ approx. 4+ years); or if within a mediation minutes execution process, approx. 2 months for the payment order, or 5+ for insolvency, etc.

–       Can late payment fees / interest be added to claims?
Yes, whatever was agreed as penalty in the contract, and/or Ecuadorian maximum legal interest (currently around 9% yearly).

–       Details on legal service / process in Ecuador:
It is slow and uncertain, thus, usually advisable to accept a lengthy payment plan with an acceleration clause before a Mediation Centre

There are many unique requirements to recovering international debts in all countries including Ecuador debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial