Ghana Debt Collection – No Win No Fee
Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only.
Main reasons why a local country debt recovery agency is so important rather than trying to recover from the UK are as follows:
The local International Debt collection Partners know:
- The local cultures
- The languages
- The laws
- Are in the same time zones
Herewith details of our debt collection service Ghana
– Location of office in Ghana
– Number of staff
Currently we have 12 in Ghana Office
– How long been operating in Ghana
– What type of debts do you recover?
We recover both commercial (B2B) and consumer (B2C) debts
– Statute of limitation in Ghana
6 years and then it is Statute Barred
– How EU laws effect debt collection in Ghana?
Data Protection Laws will apply; however we are covered and in compliance with EU Data Protection Laws and in Ghana compliant with the Data Protection Commission.
– How many registries in Ghana for businesses? (i.e. UK just has 1 central registry)
The Central Business Registrar is for business registrations and is only one, but you have a number of other registers such as Land, Commercial Court Records, Police, Immigration, Central Bank of Ghana (Financial registry), Passport office, Driver Vehicle Licensing Authority etc
– What is the process in Ghana?
- Upon receipt of case we will attempt contact by telephone and if successful invite debtor to office to see if amicable solution can be reached.
- We will send out demand letters to email and addresses provided.
- If necessary we will also try to locate debtor establishment.
- If Skip trace is required then we seek approval and cost agreement before we attempt to locate the debtor.
– Average length of time to collect?
This is a very difficult question to answer but client must be informed that normally the process is very slow and they need to be patient. Many times when claims are sent to us the address given by the debtor is a PO Box which outside in Europe is relatively easy to locate. This is not the same in Ghana. Most times the PO Box is false and so there is no address. If they change telephone numbers this can also be a problem.
The best answer is likely three months to one year.
– Can late payment fees / interest be added to claims?
This depends upon the original contract that exists between the debtor and client. If it spells out that default will result in interest then in some cases this can be applied. In many cases it is likely that unless we end up in court interest is not always chargeable. Each case has to be evaluated individually which we will do when we review before accepting case.
– Details on legal service / process in Ghana
Cases are filed depending upon the nature of case Commercial or against individuals and depending which court needs to hear the case. There are criminal cases and civil cases and criminal cases are prosecuted by the Ghana Police Service and Civil Court cases are carried out by lawyers filing for client. Procedures vary but before going this route we would exhaust all options and then seek cost of going legal. We try not to go legal as the process is often exaggerate by the lawyers and the courts and tends to drag on which will likely not be understood by the client unless he has personal experience of Africa. There is no magic answer to this problem.
We do have a large data base that allows us to know many of the companies in Ghana and we have the right personnel in place that can normally track down the individuals. We will also seek an amicable solution that the client agrees with after we have contacted the debtor.
There are many unique requirements to recovering international debts in all countries including Ghana debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK office base only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.