1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Romania

Romania is divided into 41 counties along with the Special Municipality of Bucharest. Our local office is in Bucharest so we are centrally located to recover debts throughout the entire country.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in the case of Romania the official language is Romanian which is spoken by over 90% of the population. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Romania

It varies for different industries (i.e. retail is 3 years) but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:

  • Full name & address of the debtor
  • All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
  • Amount owed (Invoice(s) or Statement will help)


Or ask us to call you – just leave us your details:


    Romania Debt Collection – No Win No Fee


    Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.

    Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

    The local International Debt collection Partners know:

    1. The local cultures
    2. The best methods of initiating debt recovery letters and processes
    3. The languages
    4. The laws
    5. Are in the same time zones

    Herewith details of our debt collection service Romania

    Location of debt recovery office in Romania?

    Bucharest. All debt collection letters are sent by the local head office.

    Number of debt collection staff?

    2 employees within the debt collection department.

    Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.

    How long have you been operating a debt recovery service in Romania?

    Our office was the first established company in debt collection industry, operating since 1991

    What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?

    We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.

    Statue of Limitation in Romania?

    The prescription terms in Romania may vary, depending on the type of commercial relationships e.g. for transport debts the limitation is 1 year for retail is 3 years

    How EU (European Union) laws effect debt collection in Romania?

    Due to new GDPR, which has been implemented last year, we are coming across some difficulties when it comes to private data

    How many companies registries in Romania for businesses (i.e. UK has just 1 central registry)?

    In Romania we have one registry – National Trade Register Office.

    What is the debt collection process in Romania?

    The collection procedure respects a specific timeline, but we are also flexible if needed for each case. We use debt recovery letters, phone calls,  messages, emails and if necessary – meeting with the debtors.

    Average length of time to collect a debt?

    The collection period is different on companies from natural persons and also depends on the type of the debt. But to overview the answer, for non-disputed debts, on B2B we have an average of 40 days and for B2C – 60 days.

    Can late payment fees / interest to be added to claims?

    Only legal permitted delay fees or if otherwise is stipulated in the commercial contract.

    Details on legal service / process in Romania?

    The main procedures are payment ordinance, common law and insolvency (reorganization or bankruptcy). Depending on the procedure, it takes from 4-5 months up to 9, maybe one year. Of course, there are exceptions when the case becomes more complicated and takes even more, and also cases in which we obtain an enforcement title in just 3 months. Insolvencies usually take a very long time (three years, sometimes even more). In all legal proceedings, we rely on strong, clear and responsible documentation, that prove the claim is certain, liquid and exigible. Documentation and costs for the lawyer’s honorarium and court fees must be covered beforehand. The debtors are required for court expenses, but the judge decides which percentage is accepted from these costs.

    Our focus is on B2B collection. The Romanian market has a background (5-6 years ago) of hard and pushy debt collection approach. Our main rule even from the beginning was to try to solve the issue between the parties (creditor-debtor). B2B, in particular, the majority of the unpaid debts came from lack of communication, misunderstandings or other unsolved conflicts First we try to understand what happened and after that we came up with solutions which we pursuit to be respected and kept. We do mediation, negotiation, try to be reasonable for both parties. We act professionally in order for the both parties to continue their business relations.

    There are many unique requirements to recovering international debts in all countries including Romania debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

    Romania Business Credit Reports

    Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. Total businesses registered in Romania is over 1 million. Through our online databases you can download Romania business credit reports instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

    Romania Tracing Agents

    Creditreform’s debt collection company service also uses expert local Romania tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.

    “We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
    Bryan de Beer, Phoenix Fragrances
    “Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
    Dean Lake, Lake Contracts
    “We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
    Anna Zhakrova, Catering Hygiene Specialists Ltd
    “I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
    Russell Hardwick, MSC Industrial