1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Serbia

Serbia is divided into 29 districts plus the city of Belgrade which has special status. Our local office is in Belgrade so we are centrally located to recover debts throughout all of Serbia.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in this case Serbian is spoken by 88% of the population. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Serbia

3 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:

  • Full name & address of the debtor
  • All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
  • Amount owed (Invoice(s) or Statement will help)


Or ask us to call you – just leave us your details:


    Serbia Debt Collection – No Win No Fee


    Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.

    Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

    The local International Debt collection Partners know:

    1. The local cultures
    2. The best methods of initiating debt recovery letters and processes
    3. The languages
    4. The laws
    5. Are in the same time zones

    Herewith details of our debt collection service Serbia

    Location of Debt Collection office in Serbia

    Belgrade. All debt collection letters are sent by the local head office.

    Number of debt collection staff

    5 employees. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.

    How long been operating a debt collection service in Serbia

    Since 1992

    What type of debt recovery services do you provide?

    We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.

    Statute of limitation in Serbia

    In accordance with the local law the statute of limitations for business-to–business claims is 3 years.
    Corporate litigation in Serbia – depending on the complexity of the case, a litigation procedure may last from six months to several years

    How many registries in Serbia for businesses? (i.e. UK just has 1 central registry)

    1 central register – Serbian Business Registers Agency

    Serbian Business Credit Reports

    Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide There are about 110,000 legal entities (Partnerships; Limited partnerships; Joint stock companies; Limited companies; Cooperatives) entered on the Serbian Register and 222,000 sole traders. Through our online databases you can download Serbian business credit reports instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

    What is the debt collection process in Serbia?

    Initial communication to assess the debtor’s willingness and ability to repay the debt
    (If you have all necessary documentation accompanying your business transactions, the whole process could be easier and relatively quick)

    Warning letter to debtor (That in a significant number of cases this proves sufficient)

    Submission of debt in Creditreform Group’s unique database. This database allows our clients to screen their prospect and existing clients and suppliers in order to ensure they have as much information as possible in order to make informed decisions.

    Alert database members, which are related to the debtor, about the negative incident. Through this process we create leverage by adding pressure to the debtor to repay the debt as it affects their creditworthiness, credit scoring and general profile as well as their related entities. It also helps in the prevention of bad debts.

    Court procedure or litigation more precisely, is what follows.

    When litigation reaches its end with favorable verdict, the majority of debtors would simply comply with it and repay their debt. Yet, some, which leads us to the third part or enforcement proceedings. Here, an enforcement officer will try to collect everything, from money on bank accounts to real estates or other valuables, that debtor hasn’t been willing to hand over in the first place. And that usually concludes the whole creditor-debtor situation. Especially worth noting would be also the fact that in the majority of cases where a creditor-debtor position is occupied by companies, there is a possibility of skipping second step (litigation) and going straight to the third and last one (enforcement proceeding).

    Serbia Tracing Agents

    Creditreform’s debt collection company service also uses expert local Serbia tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.

    There are many unique requirements to recovering international debts in all countries including Serbia debt collection services which differ from the UK debt collection agency  services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

    “We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
    Bryan de Beer, Phoenix Fragrances
    “Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
    Dean Lake, Lake Contracts
    “We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
    Anna Zhakrova, Catering Hygiene Specialists Ltd
    “I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
    Russell Hardwick, MSC Industrial