1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Thailand

Thailand that is divided into 76 provinces and two special administrative areas (capital Bangkok city of Pattaya). Our local head office is in Bangkok ensuring we are centrally located to recover debts throughout all of Thailand.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in the case of Thailand the language most widely spoken is Thai. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Thailand

2 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:

  • Full name & address of the debtor
  • All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
  • Amount owed (Invoice(s) or Statement will help)


Or ask us to call you – just leave us your details:


    Thailand Debt Collection – No Win No Fee


    Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.

    Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

    The local International Debt collection Partners know:

    1. The local cultures
    2. The best methods of initiating debt recovery letters and processes
    3. The languages
    4. The laws
    5. Are in the same time zones

    Herewith details of our debt collection service Thailand

    Location of debt recovery office in Thailand

    Offices located in Bangkok and Hua Hin cities.

    All debt collection letters are sent by the local offices.

    Number of staff

    5 staff. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.

    How long been operating a debt recovery service in Thailand

    10 years

    What type of debt collections services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C) debts?

    We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.

    Statute of limitation in Thailand

    2 years

    How many company registries in Thailand for businesses? (i.e. UK just has 1 central registry)

    1 Government office only

    General comments regarding process in Thailand for debt collection and how differs from UK debt collection and other European countries:

    What is the debt collection process in Thailand?

    The process for collecting monies owed in Thailand can be divided into 2 phases:

    • Phase 1: Collection without court (50% of cases are settled this way)
    • Phase 2: Collection through court

    These 2 phases are important because the fees you pay are different depending on which phase your case is settled in. The first phase involves checking the persons or businesses address, occasionally if the person has changed address we may need to leverage a small charge for tracing their new address. The second phrase involves taking legal action through the appropriate Thailand court to recover the debt.

    Can late payment fees / interest be added to claims?


    Details on legal service / legal process in Thailand

    If we can recover your money in Phase 1 we only charge a standard percentage of the monies recovered. If the collection goes through to Phase 2 we agree a fee in advance with you to cover basic expenses plus a percentage of the amount collected (this % is less than when recovery is made without going to court. Generally speaking, collecting money inside the Bangkok Metropolitan area is cheaper than collecting payments up country. Court costs in Thailand average approximately 5% of the amount claimed.

    Thailand Business Credit Reports

    Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Thailand Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

    Thailand Tracing Agents

    Creditreform’s debt collection company service also uses expert local Thailand tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.

    Specialist Debt Recovery Experts

    There are many unique requirements to recovering international debts in all countries including Thailand debt collection services which differ from the UK debt collection agency  services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

    “We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
    Bryan de Beer, Phoenix Fragrances
    “Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
    Dean Lake, Lake Contracts
    “We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
    Anna Zhakrova, Catering Hygiene Specialists Ltd
    “I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
    Russell Hardwick, MSC Industrial