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1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Turkey

We cover all 81 provinces in Turkey. Our central office is based in Istanbul which is the biggest province within Turkey (over 14 million).

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language. The official and most widely spoken language is Turkey but there are other languages spoken such as Kurmanji, Arabic and Zazaki. Our Turkish office understands the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Turkey

2 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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Turkey Debt Collection Services – No Win No Fee

Creditreform has offices through Europe and Turkey with specialist International debt collection services. We also have fully approved and expert international debt collection partners in every country worldwide. All our International debt collection partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Turkey:

Location of debt recovery office in Turkey?

Yakuplu Merkez Mah., Hürriyet Cad., 67.Sokak, No:2, Ofis 10
TR-34524 Beylikdüzü/İSTANBUL

Number of debt collection staff?

14 staff on the field, 14 lawyers and lawyer offices, 10 underwriters, Infoline and IT staff, administration.

How long have you been operating a debt recovery service in Turkey?

More than 10 years now

What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?

We recover both types of debts (B2B, B2C)

Statue of Limitation in Turkey?

General statute of limitation is 10 years. However, statue of limitation is 5 years for the disputes regarding rental fees, retainer and agency contracts, contracts of construction. Statue of limitation is 2 years for  the disputes arising from tort.

What is the debt collection process in Turkey?

In Turkey, our judicial system is part of civil law, so many of our laws are very similar with the law systems of Germany, Switzerland and Italy. So there is no jury system, one or three judges conclude lawsuits in case of dispute.
Our main way to solve disputes between private persons is to file a lawsuit. However, we have to apply mediation phase first before filing a lawsuit in labour issues and commercial disputes.
For debt collection, main way is to send execution order to counter party via execution offices. If your receivable is not derived from the court order or cheque and promissory note and thecounter party objects the execution order,
then the execution proceeding will be stopped and we need to file lawsuit for the cancellation of their objection. But if they don’t object, the execution order will be finalized and we have a right to seize their bank accounts, movable and immovables until we collect the all receivables.

Can late payment fees / interest to be added to claims?

You need to pay fees first when you want to enter judicial process. In case the court order ends up in your favor, counter party has to pay the fees and you can also add the interest of your claims when you push into default counter party with warning letter or/claim/execution order.

Details on legal service / process in Turkey?

The judicial system in Turkey is working slow (i.e. the finalization of lawsuits takes approx. 2-3 years) due to the quantity of lawsuits especially in metropolitan regions and number of officially qualified staff.

There are many obstacles, legal gaps and frequent law amendments in Turkish Legislation, so when you need to take any legal action, you should retain a lawyer to handle the whole process.

Specialist Debt Recovery Experts

There are many unique requirements to recovering international debts in Turkey which differ from the UK and therefore it is very important that cases are handled directly by our our expert international debt collection agencies and not from debt collections UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial