1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Ukraine

Ukraine is divided into 27 regions. Our local office is in Kiev enabling us to recover debts throughout the entire country.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in this case Ukrainian is spoken by 67% and Russian 29% of the population. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Ukraine

3 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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Ukraine Debt Collection – No Win No Fee


Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No  Fee basis charging an agreed commission against monies recovered only.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from the UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Ukraine

–      Location of office in Ukraine:

–      Number of staff:
4 employees

–      How long been operating in Ukraine:
Since 2006

–      What type of debts do you recover?
We do both commercial debt collection (B2B) and consumer debt collection (B2C).

–       Statute of limitation in Ukraine:
limitation period  – 3 years

–       How EU laws effect debt collection in Ukraine?
Little impact

–       How many registries in Ukraine for businesses? (i.e. UK just has 1 central registry)
1 central registry in Ukraine

–  What is the process in Ukraine?
Preparation of documents proving existence of accounts payable (loan agreement, account statement and/or calculation of debt, cash advance application, etc.);

  •   lodging a complaint against debtor, if the agreement or law provide for complaint lodging procedure;
  •   preparing and filing an application to court for debt collection;
  •   participation in court hearings;
  •   entry of court ruling in the bank’s favor.

The most widely-used and efficient method of securing a complaint is a court ruling placing a debtor’s property under arrest, which means that a debtor is temporarily deprived of the right to manage his property. The court may rule to arrest a debtor’s property on lawful grounds after hearing a creditor’s application for security of complaint, which must explain the circumstances necessitating, in the applicant’s opinion, the placement of arrest. The application must also meet other requirements of the procedural law. The degree of justification and commensurability of debt with the placement of debtor’s property under arrest is decided by court in every particular case.

Under Article 25 of the Law of Ukraine On Enforcement Proceedings a state enforcer is obliged to accept an enforcement writ for enforcement and open enforcement proceedings, if the deadline for enforcement of this writ has not expired yet, the writ meets the applicable requirements of law and was presented for enforcement to the appropriate body of SES. A resolution on the opening of enforcement proceedings must be issued within three business days after receiving an enforcement writ, and the copies thereof must be served to the collector and debtor by the following business day.

At collector’s request, a state enforcer may, at the same time with issuing a resolution on the opening of enforcement proceedings, may place the debtor’s property and funds under arrest by issuing an appropriate resolution.

It is important to remember that a state enforcer must enforce collection of debt within six months after a resolution on the opening of enforcement proceedings was issued.

–       Average length of time to collect?
3 to 5 years

–       Can late payment fees / interest be added to claims?
Depends on a particular case

There are many unique requirements to recovering international debts in all countries including Ukraine debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK office base only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial