1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Ukraine

Ukraine is divided into 27 regions. Our local office is in Kiev enabling us to recover debts throughout the entire country.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in this case Ukrainian is spoken by 67% and Russian 29% of the population. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Ukraine

3 years but there are special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:

  • Full name & address of the debtor
  • All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
  • Amount owed (Invoice(s) or Statement will help)


Or ask us to call you – just leave us your details:


    Ukraine Debt Collection – No Win No Fee


    Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.

    Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

    The local International Debt collection Partners know:

    1. The local cultures
    2. The best methods of initiating debt recovery letters and processes
    3. The languages
    4. The laws
    5. Are in the same time zones

    Herewith details of our debt collection service Ukraine

    Location of debt recovery office in Ukraine?

    Kiev. All debt collection letters are sent by the local head office.

    Number of debt collection staff?

    4 employees. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.

    How long have you been operating a debt recovery service in Ukraine?

    Since 2006

    What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?

    We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.

    Statue of Limitation in Ukraine?

    limitation period  – 3 years

    How EU (European Union) laws effect debt collection in Ukraine?

    Little impact

    How many companies registries in Ukraine for businesses (i.e. UK has just 1 central registry)?

    1 central registry in Ukraine

    What is the debt collection process in Ukraine?

    Preparation of documents proving existence of accounts payable (loan agreement, account statement and/or calculation of debt, cash advance application, etc.);

    •   lodging a complaint against debtor, if the agreement or law provide for complaint lodging procedure;
    •   preparing and filing an application to court for debt collection;
    •   participation in court hearings;
    •   entry of court ruling in the bank’s favor.

    The most widely-used and efficient method of securing a complaint is a court ruling placing a debtor’s property under arrest, which means that a debtor is temporarily deprived of the right to manage his property. The court may rule to arrest a debtor’s property on lawful grounds after hearing a creditor’s application for security of complaint, which must explain the circumstances necessitating, in the applicant’s opinion, the placement of arrest. The application must also meet other requirements of the procedural law. The degree of justification and commensurability of debt with the placement of debtor’s property under arrest is decided by court in every particular case.

    Under Article 25 of the Law of Ukraine On Enforcement Proceedings a state enforcer is obliged to accept an enforcement writ for enforcement and open enforcement proceedings, if the deadline for enforcement of this writ has not expired yet, the writ meets the applicable requirements of law and was presented for enforcement to the appropriate body of SES. A resolution on the opening of enforcement proceedings must be issued within three business days after receiving an enforcement writ, and the copies thereof must be served to the collector and debtor by the following business day.

    At collector’s request, a state enforcer may, at the same time with issuing a resolution on the opening of enforcement proceedings, may place the debtor’s property and funds under arrest by issuing an appropriate resolution.

    It is important to remember that a state enforcer must enforce collection of debt within six months after a resolution on the opening of enforcement proceedings was issued.

    Average length of time to collect a debt?

    3 to 5 years

    Can late payment fees / interest to be added to claims?

    Depends on a particular case

    Ukraine Business Credit Reports

    Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. Total businesses registered in Ukraine is over 2.5 million. Through our online databases you can download Ukraine credit reports instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

    Ukraine Tracing Agents

    Creditreform’s debt collection company service also uses expert local Ukraine tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.

    Specialist Debt Recovery Experts

    There are many unique requirements to recovering international debts in all countries including Ukraine debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

    Ukraine Debt Collection Partners in the following Ukrainian Cities


    “We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
    Bryan de Beer, Phoenix Fragrances
    “Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
    Dean Lake, Lake Contracts
    “We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
    Anna Zhakrova, Catering Hygiene Specialists Ltd
    “I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
    Russell Hardwick, MSC Industrial