USA Debt collection
USA International Debt collection procedures differ from state to state. Creditreform has fully approved USA debt collection agencies in every State. We have agreements with all International debt collection agency partners to operate their USA debt collection services on a No Win No Fee basis. With 50 independent States it has taken Creditreform many years to build and select fully approved partners to meet our strict requirements and ensure that our USA debt collection company services meet our group’s 245,000 clients’ needs.
Despite the various time zone differences with the UK and Europe the USA debt collection companies will always keep us up to date with regular progress reports how their debt recovery cases are progressing and we receive immediate communications when required ensuring all open debt collection USA cases are kept up to date at all times.
Many of Creditreform’ s competitors endeavour to recover USA debt cases in house to avoid working with all the different time zones. Their argument is that this will be more effective and cost effective than dealing with local partners. Our experience is totally the opposite as we need the expertise of the local partners and the success rates are greatly increased by debtors being contacted by local USA debt collection agencies operating in the same time zone. Trying to recover debts directly from a different country reduces the chances of a successful recovery and can result in increase costs.
As there are substantial differences in every state how the USA debt collection processes are handled it is important that here in the UK we understand these and relay all USA State unique requirements and legalities to our clients so they are fully aware of the requirements to effect a successful and cost effective USA debt recovery.
The legal system in the USA is also different from State to State and no costs or expenses will be incurred without clients’ prior instructions. If in the event legal action is the only way forward clients will be fully advised of the costs, procedures and expected times to proceed. Customer service has always been a main priority for Creditreform and this has to be adhered to by our debt collection agency partners and local offices worldwide. The USA and its States are no exception so they have to meet our high levels of customer service and expectations.
We also carry out pre instruction checks on all debtors before cases are undertaken to ensure we are chasing the correct debtor and they have the ability to meet the claim. The USA is a huge country and it is very important that we have as much information regarding the debtor as possible to ensure a successful USA debt recovery service. Our aim is for clients to have the best chance of a successful collection and the recovery of their money without wasting days, weeks and months either chasing an uncollectable debt or even chasing the wrong debtor.
Creditreform spends a considerable amount of time monitoring our global partners and the USA debt collection companies are no different. This means our clients receive the best possible debt collection services wherever the debt is in the world.
