1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Europe

We cover all 44 European countries. Creditreform was formed in 1879 in Germany and we have since grown to have offices & partners covering all European nations. Our network includes all countries in and outside of the European Union.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language(s) within the respective European country and understand the local laws & cultures. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Europe

Each European country has its own statute of limitations and they vary depending on the type of debt you have. Note there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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Creditreform country offices and local partners are specialists in European debt recovery in their respective countries.

The “psychological advantage“ by being locally based to the debtor

Language skills, knowledge of the way of thinking and laws in the respective country

Out of court procedures have a customer-keeping effect – priority is given to the balancing of interests between creditor and debtor

Prevention of costs from unnecessary court proceedings

Cost level of legal actions is predictable, since costs are based on commission and not on an hourly basis

Long-standing experience, reliable and professional European debt collection experts

Near to debtor – local collection experts

Near to client – for you, only one point of contact for all countries

Focus on out of court settlements

Priority is always given to out of court recovery of your debts. Court hearings can be time-consuming and cost-intensive; and the actual outcome can often be disappointing. In addition, many legal systems are said to be inefficient and corrupt. These problems increase from north to south and from west to Eastern Europe. For that reason Creditreform European debt recovery services focus on amicable, out of court settlements.

This makes the competence in the local market all the more important. Our European debt collection experts contact your debtors by email, post, telephone or, if necessary, by even visiting them personally in order to find acceptable solutions for both sides.

With their long-standing experience our European debt recovery experts will do a thorough analysis of the financial situation of the debtor and all efforts will be made for a rapid collection of your outstanding claim. It is proven that the monthly instalments as well as amicable settlements are effective. For this to happen, personal communication with the debtors is essential.

Of course it is also possible to take legal action via Creditreform. Before initiating legal actions the costs will be calculated and before starting any legal proceedings we will obtain the creditors explicit approval.

European Business Credit Reports

Creditreform provides over 88 million international business credit reports throughout Europe.

With access to our online databases you can obtain a European business credit report instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

If you have so called “black sheep” among your clients, locally operating experts within our European debt collection network will make collecting your claims a priority.

Please bear in mind that the sooner you let us handle your debts, the higher the chances for fast incoming payments.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial