Unlike many debt collection agencies Creditreform operates on a No Win No Fee basis only charging an agreed commission against monies recovered only. We are a fully transparent debt collection agency so our clients are suddenly hit with an unexpected invoice for services they believed were free.
Creditreform group has been established since 1870 and we have been operating as a debt collection company here in the UK since 1964. We are part of a global group but with a personal local presence. Customer service is key to debt collection services. Every client has a dedicated account manager to ensure their cases are managed and resolved quickly and effectively. You will be kept informed every step of the way and receive case updates on a regular basis.
As no two debt cases are the same our expert case handlers treat every one individually and the collection process is tailored to meet the specific needs of clients and the cases in question. No stone is left unturned and every case is given the same 100% effort despite size or age.
As we operate our debt collection service on a No Win No Fee basis you will only receive our invoice once funds are safely cleared into your account. Here in the UK we also add our fees together with late payment interest for you so we will endeavour to recover all monies from the debtor.
Clients often ask how long a debt collection process takes but this varies considerably depending on the complexities of the debt and whether or not it is disputed. We ensure every case is given 100% effort to try and achieve a successful resolution as quickly as possible. The majority of cases are resolved within a days and weeks of our intervention but there are some that are more complex and need to be handled carefully. These cases are often disputed or the relationship between the client and debtor has broken down to a point where we need to unravel or the ongoing issues and clarify what the debt actually relates to and then resolve effectively.
Creditreform is a market leader throughout Europe with a strong global presence. Debtors who fail to pay could have their credit ratings seriously affected as our commercial reports include negative details such as debt defaults as well as county court judgments. This can make it more difficult for debtors to obtain credit facilities with this negative information recorded against them.
As a member of the Creditreform International group you are assured to be dealing with a high quality, reputable and professional debt collection company. Established in 1870 with over 170 offices across Europe, China and Turkey and in excess of 4,000 employees throughout the group we are able to provide an exclusive high quality debt collection service for our clients.
However, as we are operating independently in the UK you also receive the best customer service and are not talking to machines or automated messages. Your calls will be answered by a real person and your case will be handled by a dedicated account manager who will ensure your requirements are fully adhered to.
With Creditreform you are in safe hands.