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1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Luxembourg

Luxembourg is divided into 3 districts which is further broken down into 12 cantons. Our local office is in Niederanven which is centrally located enabling us to locate debts throughout the country.

3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language, in the case of Luxembourg there are 3 official languages; Luxembourgish, French &, German. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in Luxembourg

10 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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Luxembourg Debt Collection – No Win No Fee


Creditreform operates a global specialist International debt collection service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. Creditreform Luxembourg works very closely with our German head office and has an extensive database on Luxembourg companies which enables them to assess the financial situation of debtors before an instruction is given.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from the UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Luxembourg:

–       Location of office in Luxembourg

–       Number of staff
10 staff in Luxembourg debt collection department

–       How long been operating in Luxembourg
Since 1999

–      What type of debts do you recover?
Both commercial (B2B) and consumer (B2C) debts

–       Statute of limitation in Luxembourg
Most common limitation periods are: 10 years in B2B / 1 year in B2C / 30 years Enforcement orders or judgments. Limitation periods might need to be checked on a case to case basis, as they depend on the basis of the claim

–       How many registries in Luxembourg for businesses? (i.e. UK just has 1 central registry)
Luxembourg has 1 central company register (RCS/Registre de commerce et des sociétés)

–       What is the process in Luxembourg?
No special process imho (reminders sent per mail/e-mail/fax – phone calls…etc) The following research can be performed out-of-court (B2C) : address research and employer research

–       Average length of time to collect?
Strongly depends on the case as well as the debtor’s solvency.

–       Can late payment fees / interest be added to claims?
Yes they can.

–       Details on legal service / process in Luxembourg
According to the file, legal service is made in-house via a court order or by our lawyer

As a Professional of the financial sector (Professionnel du Secteur Financier, PSF) Creditreform Luxembourg SA is subject to supervision by the Luxembourg Financial Supervisory Authority, the “Commission de Surveillance du Secteur Financier” (CSSF).

There are many unique requirements to recovering international debts in all countries including Luxembourg debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover international debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial