1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in Macau

Macau is a special administrative region of the People’s Republic of China.  We have a local partner in Avenida da Praia Grande, Macau.


3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The main language in Macau is Cantonese, which is spoken by the majority of the population. The other official language is Portuguese, which is only spoken by a small percentage of the locals. Additionally, with an influx of immigration into Macau, Mandarin and English are increasingly popular. The local office speak the local languages, and can work in the debtor’s native tongue. We understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.


4. Statute of Limitation in Macau

15 years but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:


Or ask us to call you – just leave us your details:


Macau Debt Collection – No Win No Fee

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. 


Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:


The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service Macau 


Location of debt recovery office in Macau?

Avenida da Praia Grande,759 3-5F, Macau S.A.R.


Number of debt collection staff?

Over 50 in total


How long have you been operating a debt recovery service in Macau?



What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?

Undertake both B2B debt recovery and B2C debt recovery


Statute of Limitation in Macau?

15 years


How EU (European Union) laws affect debt collection in Macau?

The EU has no real influence in Macau


How many companies registries in Macau for businesses (i.e. UK has just 1 central registry)?

One central trade registry based in Macau


General comments regarding the process in Macau for debt collection and how differs from UK debt collection and other European countries:

What is the debt collection process in Macau?

Identifying the debtor followed by letters, emails, telephone calls and site visits if necessary


Average length of time to collect a debt?

Depends on the nature , size and age of debt and whether there are any known disputes


Can late payment fees / interest to be added to claims?

Yes it is possible 


Details on legal service / process in Macau?

Macau legal systems is based on Portuguese law.

Macau Business Credit Reports

Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. We provide freshly investigated Macau Credit Reports which can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

Macau Tracing Agents

Creditreform’s debt collection company service also uses expert local Macau tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.

Specialist Debt Recovery Experts

There are many unique requirements to recovering international debts in all countries including Macau debt collection services which differ from the UK debt collection agency services and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.


“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial