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1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in France

We cover all 18 regions in France including 13 metropolitan regions in Europe as well as 5 French overseas departments.  We also collect in Monaco through our French office.


3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language in this case French and understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in France

5 years for B2B cases and 2 years for B2C cases but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

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France Debt Collection – No Win No Fee

Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No  Fee basis charging an agreed commission against monies recovered only.

Main reasons why a local country debt recovery agency is so important rather than trying to recover from the UK are as follows:

The local International Debt collection Partners know:

  1. The local cultures
  2. The languages
  3. The laws
  4. Are in the same time zones


Herewith details of our debt collection service France:

Location of office(s) in France:
Head office : 31 Boulevard Soult, 81200 MAZAMET
Office in Lyon : 2871 Avenue de l’Europe, 69141 RILLIEUX LA PAPE

Number of staff :

How have you long been operating in France :
More than 40 years

Type of debts you do? Do you do commercial and consumer?
B2C and B2B files

Statute of limitation in France :
In general 2 years for B2C files, and 5 years for B2B files but we have a lot of special limitations (for example the limitation for a B2B case for an international transport is only 15 months)

How EU laws effect debt collection in France?
EU laws have full effect for France debt Collection

What is the process in France?
We do a mixture of letters, e-mails, phone calls and amicable bailiff letter, with full respect of the GDPR law

Average length of time to collect?
45 days for amicable – 1 year or more for legal

Can fees / interest be added to claims?
For B2C cases, we can add only interests at the legal rate in France
For B2B cases, we can add interests, indemnity of €40 per unpaid invoice, and some damages.
However we cannot oblige a debtor to pay these amounts amicably, only a Court decision enable us to claim them officially.

Any brief details on legal service / process in France:

  • Payment Injunction for non disputed files
  • Legal action by lawyer for disputed files, special files, or for files with high amounts
  • Enforcement of Court’s decisions
  • Lodgings : for debtors in bankruptcy / winding-up


Any other relevant points:
We can provide the other following services

  • Credit report
  • Solvency report on individuals
  • Trace on individuals


Creditreform has had a long standing relationship with our French partner for international debt Collection services in France. They are well reputed and maintain a high level of customer service and achieve an excellent success rate. It is also very important that our partners are experts in the local laws and collection procedures across the country. All debt collection cases are fully monitored and our clients are kept upto date with all developments and progress of each case individually.

All communications are in English and any legal or local documents are fully translated from French to English. As with all our international debt collection partners and offices our clients always receive a first class debt recovery service. As previously stated cases handled are on a No Win No fee basis so no upfront fees have to be paid and the agreed commissions are charged against monies recovered only. Any legal actions or potential costs will not be undertaken without full consent from the client.

There are many unique requirements to recovering international debts in all countries including France debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from the Debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

“We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
Bryan de Beer, Phoenix Fragrances
“Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
Dean Lake, Lake Contracts
“We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
Anna Zhakrova, Catering Hygiene Specialists Ltd
“I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
Russell Hardwick, MSC Industrial