1. Costs – No Win No Fee!

Having long standing relationships with all our overseas partners we have agreements to provide these services on a NO WIN NO FEE basis charging the agreed commission rate against monies recovered only.

2. Coverage in France

We cover all 18 regions in France including 13 metropolitan regions in Europe as well as 5 French overseas departments.  Our local offices are in Paris, Lyon and Mazamet where we recover debts throughout all of France.


3. Local Experience

Unlike many of our competitors all cases are handled by the local office or partner. The reasons for this are they speak the debtors’ language in this case French and understand the local cultures and know all the legal processes. These are reasons why Creditreform are the ideal people to help you in collecting debts from overseas.

4. Statute of Limitation in France

5 years for B2B cases and 2 years for B2C cases but there are many special exemptions so whatever the age please contact us and we will advise if we can assist with your claim

How to Instruct Us

We simply require the following details:

  • Full name & address of the debtor
  • All available contact details of the debtor i.e. contact name(s) / Tel / Mobile / Email(s)
  • Amount owed (Invoice(s) or Statement will help)


Or ask us to call you – just leave us your details:


    France Debt Collection – No Win No Fee

    Creditreform operates a global specialist International debt collections service. We have local offices and fully approved expert international debt collection agency partners in every country worldwide. All our International debt collection agency partners and offices operate on a No Win No Fee basis charging an agreed commission against monies recovered only. All our international offices and partners initiate the collection processes by sending the debtors a debt collection letter to introduce their involvement.

    Main reasons why a local country debt recovery agency is so important rather than trying to recover from a debt collection agency UK are as follows:

    The local International Debt collection Partners know:

    1. The local cultures
    2. The best methods of initiating debt recovery letters and processes
    3. The languages
    4. The laws
    5. Are in the same time zones

    Herewith details of our debt collection service France:

    Location of debt recovery office in France?

    Head office : 31 Boulevard Soult, 81200 MAZAMET
    Office in Lyon : 2871 Avenue de l’Europe, 69141 RILLIEUX LA PAPE

    All debt collection letters are sent by the local offices.

    Number of debt collection staff?

    60. Each staff member is allocated a client and all their debt collection letters are personalised in order to effect the best response results from debtors.

    How long have you been operating a debt recovery service in France?

    More than 40 years

    What type of debt collection services do you provide? Do you do commercial debt recovery (B2B) and consumer debt recovery (B2C)?

    We handle both Business to Business debt recovery cases and Business to Consumer debt collections cases. There is different content for business to business debt collection letter templates and business to consumer debt collection letters templates.

    Statue of Limitation in France?

    In general 2 years for B2C files, and 5 years for B2B files but we have a lot of special limitations (for example the limitation for a B2B case for an international transport is only 15 months)

    How EU (European Union) laws effect debt collection in France?

    EU laws have full effect for France debt Collection

    What is the debt collection process in France?

    We do a mixture of debt recovery letters, e-mails, phone calls and amicable bailiff letter, with full respect of the GDPR law

    Average length of time to collect a debt?

    45 days for amicable – 1 year or more for legal

    Can late payment fees / interest to be added to claims?

    For B2C cases, we can add only interests at the legal rate in France
    For B2B cases, we can add interests, indemnity of €40 per unpaid invoice, and some damages.
    However we cannot oblige a debtor to pay these amounts amicably, only a Court decision enable us to claim them officially.

    Details on legal service / process in France?

    • Payment Injunction for non disputed files
    • Legal action by lawyer for disputed files, special files, or for files with high amounts
    • Enforcement of Court’s decisions
    • Lodgings : for debtors in bankruptcy / winding-up


    Any other relevant points:
    We can provide the other following services

    • Credit report
    • Solvency report on individuals
    • Trace on individuals


    Creditreform has had a long standing relationship with our French partner for international debt Collection services in France. They are well reputed and maintain a high level of customer service and achieve an excellent success rate. It is also very important that our partners are experts in the local laws and collection procedures across the country. All debt collection cases are fully monitored and our clients are kept upto date with all developments and progress of each case individually.

    All communications are in English and any legal or local documents are fully translated from French to English. As with all our international debt collection partners and offices our clients always receive a first class debt recovery service. As previously stated cases handled are on a No Win No fee basis so no upfront fees have to be paid and the agreed commissions are charged against monies recovered only. Any legal actions or potential costs will not be undertaken without full consent from the client.

    France Tracing Agents

    Creditreform’s debt collection company service also uses expert local France tracing agent services to locate any absconded debtor. This debtor tracing service is provided on a No Find No Fee basis only charging for a successful trace.

    Specialist Debt Recovery Experts

    There are many unique requirements to recovering international debts in all countries including France debt collection services which differ from the UK and therefore it is very important that cases are handled directly by our expert international debt collection agencies and not from the Debt collectors UK. This method of international debt collection sets Creditreform aside from the competition who in many cases try and recover debts from a UK debt collector only. Using the local offices and partners enables us to achieve a far greater success rate and our No Win No Fee service together with competitive commission rates against monies recovered only ensures you get the best service.

    French Business Credit Reports

    Creditreform provides over 88 million international business credit reports throughout Europe and 200 million international business credit reports worldwide. There are circa 4,500,000 companies entered on the French register. Through our online databases you can download these French business credit reports instantly. This can be done prior to trading to make sure the company you will be dealing with can meet the commitment or once the debt becomes overdue to ensure the debtor can meet the amount owed.

    France Debt Collection Partners in the following French Countries


    “We are pleased with the friendly and efficient service of Adrian Harding and staff at Creditreform in collecting outstanding overdue debts on our behalf. Some accounts, especially those located overseas have been difficult customers but we are pleased with the high rate of success. We also appreciate that they keep us informed and constantly updated on the progress of the collection”
    Bryan de Beer, Phoenix Fragrances
    “Within 48hrs of Creditreform being involved a resolution was agreed and within the week paid in full. The professionalism of the Creditreform team was second to none and I would and indeed do recommend them to colleagues in a similar difficult position This situation was the first time we have had to employ a company for debt recovery and it was good to feel that you have someone else ‘on your side’.”
    Dean Lake, Lake Contracts
    “We have been using Credit Reform for a number of years now and we have always been dealt with in a professional and friendly way. Over time, Creditreform have managed to achieve good results for us. Would definitely recommend.”
    Anna Zhakrova, Catering Hygiene Specialists Ltd
    “I have worked with Creditreform for many years and always received a first class service. Keep up the good work”
    Russell Hardwick, MSC Industrial